Company Accelerates Pivot to Integrated Services and Workspaces Based
on SMBs’ Needs
BOCA RATON, Fla.--(BUSINESS WIRE)--Aug. 13, 2018--
Office Depot, Inc. (NASDAQ:ODP), a leading omnichannel provider of
business services, products and technology, today announced the
expansion of the company’s Workonomy™ platform, which offers
comprehensive business services married with “human touch” expertise to
small- to medium-sized business (SMB) customers. Workonomy reflects
Office Depot’s ability to architect all its customers’ business
solutions in one offering, empowering them with personalized and
seamless access to the products, services and resources they need to get
“We are relentlessly committed to helping small- to medium-sized
businesses succeed with a consistent and tailored customer experience
through Workonomy,” said Gerry Smith, chief executive officer for Office
Depot, Inc. “With nearly six million SMBs within three miles of our
stores, Office Depot’s Workonomy solutions and experts have never been
The new Workonomy resources offer customers enhanced tools and services
as well as access to in-person advisors and technical support, including:
Workonomy Hub pilot in Los Gatos. Office Depot’s first ever
integrated coworking space within a retail location recently opened in
Office Depot’s Los Gatos, California store. The combination of Office
Depot’s current suite of products and services with a physical
coworking space creates a comprehensive offering for small business
owners, entrepreneurs and remote employees under one roof.
Workonomy Tech Services Kiosks in 141 stores across Florida,
Georgia and Texas by end of August. The Tech Services Kiosks are a
new tool that will serve as a dedicated in-store destination to offer
direct, on-demand access to Office Depot’s technology experts, who
currently offer nationwide installations and consultation support in
home or office and remote support options.
Workonomy Self-Service Print & Copy Kiosks in over 1,000 stores
across the country by the end of August. The Self-Service Print &
Copy Kiosks, which are currently in select stores across the country,
give customers options for printing and scanning to and from multiple
sources, access to email and cloud storage, and allow customers to pay
for products and services at their convenience.
Workonomy Pack & Ship capabilities online and in-store. Now
customers can easily generate shipping labels on officedepot.com
and drop off shipments at any Office Depot or OfficeMax location, or
the carrier drop off location.
Investments in skilled team members and training programs from
existing employees. The investment includes 6,000 certified
technicians nationwide for home or office installations and
consultations, and offering additional training to small business
field sales teams, called Business Pros, who can now offer complete
solutions of business services, products and technology.
According to Office Depot’s research, and billions of interactions with
SMB customers over the last 30 years, customers are eager for simple and
easily accessible products and services to help start and grow their
businesses. Additionally, they are looking for experts who can help them
make the right decisions about which products and services fit their
needs; and they value person-to-person conversations with advisors and
“With our comprehensive portfolio of services and solutions, and
thousands of experts and approximately 1,400 locations, Workonomy
provides holistic services for businesses at any stage to help them
succeed and grow,” said Janet Schijns, executive vice president, chief
services and solutions officer for Office Depot, Inc.
Office Depot’s BizBox services have evolved into Workonomy, which is a
broader portfolio and platform allowing Office Depot’s experts to
address a broader range of customer needs. Office Depot will continue to
rollout additional Workonomy solutions in the coming months.
For more details, visit an Office Depot or OfficeMax retail location
near you, download the Office Depot app or find us online at officedepot.com/services.
About Office Depot, Inc.
Office Depot, Inc. (NASDAQ:ODP) is a leading provider of business
services and supplies, products and technology solutions through its
fully integrated omni-channel platform of approximately 1,400 stores,
online presence, and dedicated sales professionals and technicians to
small, medium and enterprise businesses. Through its banner brands
Office Depot®, OfficeMax®, CompuCom® and Grand&Toy®, the company offers
its customers the tools and resources they need to focus on their
passion of starting, growing and running their business. For more
information, visit news.officedepot.com and follow @officedepot
on Facebook, Twitter and Instagram.
Office Depot and Workonomy are trademarks of The Office Club,
Inc. OfficeMax is a trademark of OMX, Inc. CompuCom is a trademark
of CompuCom Systems, Inc. Grand&Toy is a trademark of Grand & Toy,
LLC in Canada. ©2018 Office Depot, Inc. All rights reserved. Any other
product or company names mentioned herein are the trademarks of their
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Source: Office Depot, Inc.
Danny Jovic, 561-438-1594
Sarah England, 561-438-1448